Dobrý den, nevíte prosím někdo, jak odbourat (alespoň částečně) spropitné na plavbě konkrétně u spol. Costa. Nejde dávat spropitné např. osobně, jen těm co se o nás budou přímo starat. Za 15 dní je to jinak opravdu velká suma. Moc děkuji za rady a typy. Michaela
Však som vám to už raz vysvetlil....
Samozrejme, ide to. Jednoducho zájdete na Customers service na recepcii lode a požiadate o zrušenie automatic gratuities pravdepodobne písomne. Má to ale jedno veľké ALE. Gratuities SÚ súčasťou platu obslužného personálu, sú na nich významne závislí. V podstate je to taká skrytá položka ceny - niečo ako palivový príplatok pri zájazdoch. Sluší sa to zaplatiť.
Tips si dávajú škrtnúť buď absolútni vidláci a looseri, alebo exibicionisti, ktorí platia tips hotovými a väčšinou výrazne viac, než je predpísaná suma. Vedzte, že všetci z personálu okolo vás - kajutový steward, čašníci pri vašom stole atď. budú vedieť, že ste zrušili tips. Asi to nijako nepocítite, ak sa im nepozriete priamo do očí...
Inak, ak máte tak hlboko do vrecka, že uvažujete aj nad zrušením gratuities, na loď a už vôbec nie na loď do Karibiku, nechoďte. Cena palubného lístku je len začiatok cenovej špirály - nápoje, výlety, doprava... a všade na vás bude číhať ten americký systém sprepitného ... Choďte radšej do Ázie, tam sprepitné nik nečaká.
PS: písané z pohľadu človeka, ktorý absolvoval viac ako 10 výletných plavieb v Karibiku, Pacifiku a Ázii.
Tiež jazdím úsporne, ale sú veci, ktoré by som nepodliezol.
Predpokladám, že ide o plavbu Costa Victoria zo Singapúru. Tips sú 13,50 USD/ deň , teda 189 USD/ plavba... čo je na plavbách uplne normálne, nič premrštené. Inak, ako pozerám, tá plavba je taká lacná, že na tips by som asi nepozeral - 999€ vrátane tips /s onboard creditom 50€/
inak recenzie na plavbu nič moc...
Overall Member Rating
DO NOT CRUISE on Costa Victoria
Sail Date: December 2016
Just returned from a 5D4N on Costa Victoria which departed from Singapore to Phuket & Langkawi. Would like to share with everyone my terrible experience onboard.
1) Food: Terrible, terrible, either very salty/sweet, over spicy/oily or tasteless, noodles were always over-cooked. Hoping to find some nice pasta or pizza since it's a Italian cruise ship but not at all....only have either penne or spaghetti with tomato sauce(taste like straight from a jar/canned) or creamy sauce, pizza served at the pizzeria was the same... terrible too......simple ingredients & tasteless. Worst...there's like 4 station for beverages but 3 were always CLOSED, juices only available on the first & last day of cruise for breakfast, ridiculous, water tastes just siphon from the sea, there's a sign indicating no topping up your water bottle using their water dispenser & they don't provide any bottled water in the cabin. Seems like the dishes that they served were all mass produced from a central kitchen, restaurants(sit-down dining & no pork) & buffet style(self-serve & no pork) serve the same dishes(no pork). Saw 1 of the filippino staff(higher rank then service staff) at the buffet area, he just pull down the blind even though there's guest still getting his/hers food before the closing time for breakfast/lunch/tea-break/dinner at the buffet area hurrying/chasing guest away. Non of the dining option operates round the clock.
2)Service: Service staff have horrible attitude, no training given to talk or serve their guest, staff were always talking loudly among themselves even there's guest around them, it's the same whether at the buffet or restaurant, no smile/greeting at all like we are there to bother them. Went to the restaurant for the so call GALA Dinner evening, hoping to have a nice meal after our first horrible encounter of food at the buffet area, after sitting down menu was not on the table and it take awhile for them to deliver the menu after having to ask a few times, again not happy to take order, when food arrives he just put them down on the table, is like nah your food is here, sort them out yourself( he didn't serve them accordingly to whoever's order) & eat it & don't you bother me attitude, btw food wasn't serve accordingly to the course, our salad came after our main. Dessert take a long time to be served so rejected it as we were already pretty full thinking no point bringing it, so server not happy & tried arguing w me(telling me he have a few tables(3) to look after...blah blah blah. Another issue, order 4 fish but server serve 3 first, just a reminder to him we have 4 & he replied he only have 1 hand to serve.
3)Ports: When docking at Phuket it takes us more than 1 hour to get on board the tender boat, having to walk down 3 levels to get to the tender boat is not an easy task for older people with some walking disabilities.
4)Ship: old ship, No proper signage or indication for guest to find their way around the ship. no "proper" pool for kids or adults to use just some "whirpool", not enough of lift working for guest who's not able to keep climbing up and down the stairs. "Public" toilets on the ship is dirty, smelly, floors are always wet.
Floors on buffet area is always dirty, slippery & sometimes wet.
Attention to Costa Victoria: You will have to learn how to do crowd control, 1st night fire-drilled was chaotic, no clear picture what to do for quite some cruiser and we have to stay at the outside of deck for almost half an hour shuffling here & there. Tender of boat also chaotic, have to wait like 1 hour for us to get out of the ship to go on shore. Have a proper training(proper way of serving, talking & responding to guest NOT by pointing fingers or shouting to their guest's face) before offering them a job or putting them on the floor to serve guest onboard. Staff with name tags stating able to converse in that particular language does not apply for your crew.
Spend more money or get a different supplier on getting the food you are feeding to your guest not those "cheapo" & not so fresh stuff.
We, paid guest on your cruise ship is to enjoy our holiday, NOT having to "suffered" and got dampened by the service your crew provide with their rude, don't come bother me attitude and we also there to enjoy at least some decent food & drinks.